We do not provide support via social networks, public forums, Acustica Audio forums, or email accounts. To contact Acustica Audio support go to the ‘Support and Help-desk Section’ in your Acustica Audio account. A product compatibility chart is maintained and updated by our technical support service.ĭo not send us emails or reply to the help-desk solutions, since the ticket will be created without any property and our help-desk agents will not answer them. If something goes wrong with an unsupported DAW or NLE, please contact support, and we will do our best to help you, but we cannot guarantee that a solution will be found.įor more details about hosts, DAWs, and NLEs compatibility, contact us by creating a new support case and assigning it to our technical support department.Īll Acustica Audio products support VST, AU, and AAX plug-in formats. ![]() If your DAW or NLE is not on our list, it doesn't necessarily mean that our plug-ins won't work within it. A compatibility chart is maintained and updated by our technical support service. Major DAWs and NLEs such as Cubase, Logic Pro, or Pro Tools are supported. However, we cannot guarantee that a solution will be found.įor more details about the operating system's compatibility, contact us by creating a new support case and assigning it to our technical support department.Īudio hosts, Video hosts, DAWs, and NLEs compatibility If something goes wrong with an unsupported operating system, please contact support, and we will do our best to help you. I'm still installing my plugins and testing. All the basics seems to be running fine so far. If your operating system is not on this list, it doesn't necessarily mean that our plug-ins won't work within it. Just got a new Apple Mac Studio, upgraded to macOS 12.6, and installed Protools 2022.7 (Studio). Major Microsoft and Apple operating systems are supported, for example, macOS 10.15 (for Intel computers), macOS 13 (for Silicon M computers), and Windows 10 21H1 to Windows 11 22H2. A product compatibility chart is maintained and updated by our technical support service.įor more details about architectures and formats compatibility, contact us by creating a new support case and assigning it to our technical support department. Read the rules.All Acustica Audio products support Intel 64 bits and Apple Silicon M architectures. Whether it is yours or theirs, there are no allowable exceptions or appealable circumstances. Going there in any way at all will result in an irrevocable ban. Piracy / Crack / Hack discussion is not allowed. Provide the version of Pro Tools, the operating system, the error number, hardware involved, and what you have tried. The post title should only be a very short / concise description of the problem. ![]() If you are given given an error number, add it to the front of the post titleĭo not make sensationalized post titles like stating you need help (all posters do and it is not truly informative), urgency (it's always urgent), all caps, or excessive punctuation. Everyone is welcome, from industry veterans to bedroom engineers.īe sure to check out our wiki pages for more information regarding Pro Tools links to shortcuts, FAQs, Guides and Tutorials, Plugins and more. Subreddit Info and Rules Pro Tools Shortcuts Production & Engineering Subreddits FAQ Guides and Tutorials PlugIns r/ProTools on Discord About r/ProTools
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